Introduction

we Mario Phone LLC  a limited liability company, organized and existing under the laws of Dubai, United Arab Emirates (“UAE”) with trade license number 580975, having its registered address at Shop No F11 , Al Warqa City Mall  Dubai, UAE (“us”, “we”, “our”) respect the privacy of all our users and are committed to protecting personal data collected through www.Mariophone.com

This privacy policy (“Privacy Policy”) sets out the basis on which we collect and use any of your personal data, either collected directly from you or other from sources in connection with your access and use the Platform or any services provided by us including newsletters and any social media functions on the Platform (collectively, the “Services“). We understand the importance you place on your personal data, and we are committed to protecting and respecting your privacy. Please read the following Privacy Policy carefully to understand our practices regarding your personal data. By using the Platform and Services, you agree to the collection and handling of your personal data in accordance with this Privacy Policy. For the purposes of this Privacy Policy, the “Personal Data” shall mean and include the categories of data set out in Clause 2 of this Privacy Policy.

References to “user“, “you” or “your” (or similar) are references to you as an individual or legal entity as the case may be.
The Platform may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices/statements. When you leave our Platform, we encourage you to read the privacy notice of every website you visit.

1. WE DO NOT COLLECT CHILDREN’S DATA

This Platform is not intended for anyone who has not attained age of majority as per the relevant applicable laws that govern such individual. However, it is not possible for us to prevent certain users, including children, from fraudulently representing their age in order to gain access to the Platform. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately as described in Clause 12 of this Privacy Policy.

2. WHAT PERSONAL DATA DO WE COLLECT FROM AND/OR ABOUT YOU?

We collect your Personal Data in order to provide and continually improve the Platform and Services. Personal Data refers to any information that can identify you as an individual based on the identifiers. It does not include anonymized data i.e. a dataset from which individual identifiers have been removed. We collect, utilize, store, and transfer various types of Personal Data about you, which are categorized as follows:

  1. Identity data includes details such as your first name, maiden name, last name, username or similar identifier, gender, title, nationality and date of birth/ birthday;
  2. Contact data comprises your address, email address, and telephone number;
  3. Transaction data involves information about payments made to and by you including but not limiting to your modes of payments, as well as details about products and services you have purchased from us;
  4. Technical data encompasses your IP address, login data, browser type and version, operating system, mobile application version, time zone settings and location, device type, IDFA (in case of iOS users), as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc. and other technology used to access our website;
  5. Profile data includes your username and password, your interests, preferences, feedback, your preferred language and survey responses;
  6. Purchase data includes all the past orders and purchases you have made from the same user account, redemption information, fulfillment information and page-view information from the service providers that enable branding, fulfillment, and other operations on the Platform;
  7. Browser data relates to how you interact with our website, products, and services;
  8. Marketing and Communications data covers your preferences for receiving marketing materials from us and third parties, as well as your communication preferences.

Additionally, we collect, use, and share statistical or demographic information (“Aggregated Data”). Aggregated Data is data derived from your Personal Data but has been amended to remove personal identifiers and does not directly or indirectly reveal your identity. For example, we might aggregate Personal Data collected from the browser to determine the percentage of users accessing a particular website feature.

3. HOW DO WE COLLECT PERSONAL DATA ABOUT YOU?

We deploy the following means to seek Personal Data about you:

    1. Directly: We collect your Personal Data directly from you through the Platform while you are:
      1. registering on the Platform and other co-registrations (e.g. social media logins, etc.), subscribing to any of our Services, posting material on the Platform;
      2. making payments, seeking refunds, and mode of payment;
      3. participating in contests, promotional offers, opting-in for special schemes;
      4. submitting reviews, testimonials or feedback;
      5. during a support request / raising a complaint ticket with the Platform for refund, fraud transaction and replacement, among others;
      6. a record of correspondence if you contact us through phone, e-mail or otherwise; and
      7. browsing and conducting other activities on the Platform.
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    2. Indirectly: We also receive Personal Data about you from your friends/ relatives when they are making purchases for you or on your behalf, our vendors/ third-party service providers that enable you to seek our Services seamlessly. Our vendors include:
      1. logistic and fulfillment service providers and/or partners;
      2. marketing service providers;
      3. your interactions with us on other platforms such as Facebook, Google, etc.;
      4. payment service providers; and
      5. in case you share any Personal Data of a third-party i.e. friends, relatives, or colleagues (any individual) with us while using our Services, you warrant that you have obtained the consent of the concerned individual to share their Personal Data with us as per this Privacy Policy.
    3. Automatically: There is certain Personal Data about you that is collected automatically, while you use our Services through log files, cookies and other unique identifiers. We use log files to collect certain Personal Data about you. Log information is data about your use of the Service, such as IP (Internet Protocol) address, browser type, referring/exit pages, operating system, date/time stamps, and related data, which is stored in log files.

      We also use a limited number of cookies. A cookie is a small data file transferred to your computer (or other device) when it is used to access our Services. Cookies are used for many purposes, including to enable certain features of our Services and remember your preferences, your equipment, browsing actions and patterns, to better understand how you interact with our Services, to provide you advertising on and of the Service, and to monitor usage by visitors and online traffic routing. To the extent permitted by your preferred web browser, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the online services you wish to avail of. We use cookies to enrich your experience by remembering your online behavior while using the Platform and to improve the effectiveness of ads and Services. If you do not consent to the use of cookies by us, we request you to cease using the Platform immediately.

It is your choice not to provide certain Personal Data, but then it may impact on your ability to take advantage of many of our Services.